Brandi Lace Top Wig
Shipping & Returns
Shipping Info
Please allow 2-4 business days for your item to be shipped. It is our top priority to ship as quickly as possible because we understand the excitement. USPS is our shipping method and DHL for international orders. Shipments will be insured only at the request of and at the expense of the customer so please contact us in advance if this is something you’re wanting. You will receive tracking information as soon as your purchase has processed. If something unusual is showing on your tracking, please contact us. Daydream Wig Studio is not responsible for any damage, loss or error/delays from the carrier. When the item has left our studio we are no longer liable for any error in the transit. Once you receive your order, please inspect it to insure the item is correct.
International Orders
Receiver is responsible for any Duty, Customs or Import charges. All additional charges based on the the Receiver’s country are out of our control and the sole responsibility of the Receiver.
Damage & Issues
Contact us immediately at brandi@daydreamwigstudio.com if item defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
For any questions, you can always contact us brandi@daydreamwigstudio.com and we are more than happy to help!
Return Policy
Please contact us at brandi@daydreamwigstudio.com if you’re needing to return your purchase. Please provide your name and order number and from there you will be given further instructions. Our return policy states that all wigs and toppers are refundable unless stated otherwise. Returns must be in transit back to us within 3 days of receiving the item. The date begins on the day the carrier tracking states ‘delivered.’ The item must be returned in its original state with no alterations to the piece. If the piece has been modified in any way, the return will no longer be accepted. Return any accessory items that comes in the package. We are not responsible for any lost, damaged or error in the return. It is the buyers responsibility for the return package to arrive safely back to us.
Non returnable items include purchases that have been made using a discount code, presale item or any final sale items stated. Customized pieces are also non returnable. If any changes or add-on services are made to the piece such as haircuts or any alterations, this makes the item final sale and non refundable. If the lace has been cut or item is damaged, any visible wear or hair products used makes the item non returnable. In studio purchases are final sale. No exceptions.
By purchasing from Daydream Wig Studio, you are agreeing to the return policy stated.
Refund Process
Once we receive your return, we will inspect the piece to insure no alterations have been made. From there we will initiate the refund. There will be a flat rate $175 restocking fee automatically deducted from your refund total. A restocking fee is priced to cover any transaction fees and prepping the piece to be relisted for sale. Please allow 5-10 business days for the refund to state in your banking account. Any refund delays may be due to your financial banking institution and you must contact them directly.
For any questions, you can always contact us brandi@daydreamwigstudio.com and we are more than happy to help!
Book a Consultation
Not sure what wig is the best fit for you? Book a FREE consultation with Brandi for professional guidance.
An expert you can relate to + trust.
With over 12+ years in the hair industry and suffering from hair loss herself, Brandi is truly and expert + ally on your wig journey.
High-Quality + Luxuirous
Sourcing only the best products + materials for the most natural and personalized look, the quality of Daydream's wigs is top-notch.
Personalized Service for YOU!
From styling to customization, consultations are a great way to find custom pieces made specifically for you.
Crafted for Confidence
Our passion is more than just hair—it's about instilling confidence and embracing individuality. Each wig designed to make you feel beautiful, comfortable, and truly yourself. Embrace a world where every wig tells a story—yours.
An expert you can relate to + trust.
With over 12+ years in the hair industry and suffering from hair loss herself, Brandi is truly and expert + ally on your wig journey.
High-Quality + Luxuirous
Sourcing only the best products + materials for the most natural and personalized look, the quality of Daydream's wigs is top-notch.
Personalized Service for YOU!
From styling to customization, consultations are a great way to find custom pieces made specifically for you.
Crafted for Confidence
Our passion is more than just hair—it's about instilling confidence and embracing individuality. Each wig designed to make you feel beautiful, comfortable, and truly yourself. Embrace a world where every wig tells a story—yours.
Online or In Studio?
We offer online assistance if you’re not local to the Wichita, KS area. We want you to love your piece and are able to help you choose the best fit for what you’re looking for. We understand purchasing online can be difficult so please read the descriptions of the online listings as there is a lot of info on each piece. If a virtual consultation is something you’re interested in please fill out the consultation form and we will be in touch to reserve a time. We are more than happy to help!
If you’re local to the Wichita, KS area or are willing to travel, you are welcome to come in person. Daydream Wig Studio is a private studio located inside of No Coast Salon. In the studio, you’re able to get a hands on experience with our creator, Brandi. We are able to discuss what you’re looking for overall and are able to try on wigs in person for the full experience. To inquire about an in person consultation, please fill out our consultation form and we will be in contact to reserve a time for your consultation.
What is the hair type?
Hair Type
Daydream Wigs uses human hair type European or Brazilian. The hair type will be listed in the description of each piece. The hair is ethically sourced & is 100% human hair which means you’re able to color, cut & style to create your desired look.
What are Lace Top Wigs?
Lace top wigs come with extra long lace on the hairline, which will be cut upon purchase. The extra lace is to insure that the wig is new & has never been worn. The lace can be cut to individuals preference. Our wigs are glueless, which means they lay flat without having to glue the lace down & is the preferred technique. This makes them quick & easy to wear, however if you’re wanting to glue the lace down, that is definitely an option with our pieces. Wigs are full coverage and cover the entire perimeter of your head. The lace top is a free part, meaning you’re able to part the wig wherever you desire in the lace section. The rest of the cap is constructed by wefts & clips. Wigs come in different sizes, so please refer to our measuring chart to know your correct sizing for the perfect fit.
What are Toppers?
Toppers come in lace top or silk top. Toppers are made to blend with your bio hair & cover the top portion of your head. Each cap size will be listed in the description of each piece. Toppers are great for people who have bio hair and are able to secure the topper with clips & combs that are sewn into the cap of the topper.
Measurement info & Size Chart
Secure your bio hair tightly in a pony or just flat. To measure your circumference which is the main standard measurement, take a flexible tape measurer and start from the hairline at the center of your forehead. Wrap the tape measurer around to the nape of your head following your hairline and then back around until you reach the center of your forehead again. Take those measurements to determine your cap size. All of the caps are adjustable to secure your fit but as close to the measurements is highly recommended because the fit is very important. Alterations to the cap can be made if needed. If needed a specific size, please do not hesitate to reach out.
Xtra Small : 19.5-20.5 inches.
Small: 20.5-21.5 inches
Medium: 21.5-22.5 inches
Large: 22.5-23.5
Color & Lighting Note
Please note that pieces can appear a different color in different lighting. We do our best to show the color in its true to tone. Please read the description of each piece in the listing as we describe the color or reach out if you have questions on coloring. Please note that different phone lighting or natural lighting will show different tones in each piece.
For customized pieces, your inspiration photos are used as inspiration & might not replicate the photo 100% but we do the best of our ability to insure a beautiful piece and to communicate with you to create your desired look. Our creativity on our pieces is what makes us unique!
The Term ‘Return Hairs’
Return hairs are shorter strands of hair resulting from hand-tied techniques used to knot the hair to the base of your cap. These hairs are completely normal and are not the same as damaged “split” or “broken” ends. These short hairs are easily concealed with light plucking, heat styling. You can also use hair spray, wax spray or pomade to lay them down.
The Life of a Hair Piece
The longevity of the hair piece is solely determined on how well it is taken care of by each individual. Human hair wigs & toppers can last anywhere from a 8 months to 2 years or longer depending on the everyday wear & tear of each piece. Taking care of your delicate piece is important and we recommend following our care instructions card that is delivered with each piece to protect your investment. If your Daydream piece is in need of a color or cut refresh, please contact us. Using professional products are important. Listed below are some of our favorite products.
Unite 7 Seconds Daily Shampoo & Conditioner
Lanza KHO Shampoo & Conditioner
Unite 7 Seconds Detangler
Unite U-Oil
Lanza KHO Hair Treatment
Book a Consultation
You deserve hair that makes you feel confident and beautiful.
Start your journey with a personal, one-on-one consultation with Brandi, either in-studio or online.
