Shipping policy

Shipping Info

Please allow 2-4 business days for your item to be shipped. It is our top priority to ship as quickly as possible because we understand the excitement. USPS is our shipping method and DHL for international orders. Shipments will be insured only at the request of and at the expense of the customer so please contact us in advance if this is something you’re wanting. You will receive tracking information as soon as your purchase has processed. If something unusual is showing on your tracking, please contact us. Daydream Wig Studio is not responsible for any damage, loss or error/delays from the carrier. When the item has left our studio we are no longer liable for any error in the transit. Once you receive your order, please inspect it to insure the item is correct.

International Orders

Receiver is responsible for any Duty, Customs or Import charges. All additional charges based on the the Receiver’s country are out of our control and the sole responsibility of the Receiver.

Damage & Issues

Contact us immediately at brandi@daydreamwigstudio.com if item defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

For any questions, you can always contact us brandi@daydreamwigstudio.com and we are more than happy to help!